Customer Service

The Department of Child Support Services continuously strives to ensure that individuals receive the highest level of service through the program’s 51 local child support agencies and through the State Disbursement Unit. If you have concerns regarding the services you have received, please click on the appropriate link to ensure your issue is handled appropriately:

Please note: It is very important you choose the correct option to ensure a timely response.

  • If you HAVE AN OPEN CASE with a local child support agency and have a complaint about services you have received at the local office, please click here.
  • Si usted TIENE UN CASO ABIERTO con una agencia local de mantenimiento de hijos y tiene una queja tocante al servicio que ha recibido en la oficina local, favor de oprimir aquí.
  • If you DO NOT HAVE AN OPEN CASE and are not satisfied with the service or response received from the State Disbursement Unit, please click here.
  • Si usted NO TIENE UN CASO ABIERTO y no esta satisfecho con el servicio o la respuesta recibida de la Unidad Estatal de Desembolso, favor de oprimir aquí.